Help Center

No, you don’t need to. You can make purchases and check out as a guest every time. However, by creating an account with us, you can save your details for faster checkout in the future. Additionally, when you create an account, a wallet will automatically be set up for you, allowing you to receive store credits and make purchases directly through it.

You can sign up now, or create your account at checkout on the shopping cart page.

Click on “Login/Register” and then select ‘Create An Account’. Fill in your personal information to set up your account.

Add the items you wish to purchase to your shopping cart. Once ready, proceed to checkout. Please ensure that all information, including delivery address and payment method, is correct before confirming your order.

Enter your voucher code in the “Voucher Code” field on your shopping cart page and click “Add” before proceeding to checkout.

Please note: we cannot apply voucher codes manually if you missed entering them at checkout. Always double-check your details before confirming your purchase.

After placing your order, you will receive an acknowledgment email confirming that your order has been received. Orders will only be shipped once your payment is approved and billing/delivery details are verified.

If you have an account, you can also track your order status in “My Account”.

Items can only be added if available. Occasionally, items may be in another customer’s cart, in which case the status will show as “Temporarily Unavailable”.

We collect personal information you provide to us, such as:

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  Name, address, phone number, and email
  
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  Passwords and security information
  
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  Payment information
  

We also collect information you voluntarily provide when registering, as well as information related to your interactions with our website and the products/services you use.

No. All personal information, including credit/debit card details, will NOT be stored, sold, shared, rented, or leased to third parties.

Our website policies and terms & conditions may be updated from time to time to meet legal requirements and improve our services. Customers are encouraged to visit these sections frequently to stay informed. Updates become effective on the day they are posted.

If you have any questions or concerns, you can contact us via:

Hotline: 01025800270

Working hours: We are open every day from 10:00 AM to 12:00 AM, except Fridays.